This Privacy Policy describes how OZIPRO (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [https://ozipro.in] (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.
How We Collect and Use Your Personal Information
1. Information You Provide to Us
- Contact details: Name, email address, phone number, shipping address
- Order details: Billing address, shipping address, payment confirmation
- Customer support: Messages, emails, or inquiries sent to us
2. Information Collected Automatically
We automatically collect certain information when you interact with our Site, such as:
- IP address
- Browser and device information
- Pages visited and interaction data
This information is collected using cookies and similar technologies.
3. Information from Third Parties
We may receive information from third-party service providers, including:
- Payment gateways (e.g., Razorpay)
- Shipping and logistics partners
- Analytics and security providers
How We Use Your Information
We use your personal information to:
- Process orders and payments
- Fulfill and ship products
- Communicate order updates and support requests
- Improve website performance and services
- Prevent fraud and ensure platform security
- Send promotional communications (you may opt out anytime)
Cookies
We use cookies to enhance user experience, analyze traffic, and improve functionality. You can manage or disable cookies through your browser settings, though some features may not function properly.
Sharing of Personal Information
We may share your information with:
- Payment processors
- Shipping and fulfillment partners
- IT, analytics, and customer support providers
- Legal authorities when required by law
We do not sell your personal information.
Children’s Data
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.
Data Security & Retention
We implement reasonable security measures to protect your data. However, no system is completely secure. Personal information is retained only as long as necessary for business or legal purposes.
Your Rights
Depending on applicable law, you may have the right to access, correct, or delete your personal data. You may exercise these rights by contacting us.
Contact Information
OZIPRO
Email: care@ozipro.in
Phone: +91 9266715710